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Realtime Job Control
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To ensure users have control of the company workload, they require a system that can conduct automatic updates when new data is received, providing real-time information. With the MARKUS® Buying System and operatives equipped with PDAs, you can do just that. With this software, users are able to highlight potential problems effortlessly by searching for open and out-of-response jobs on screen. The system also permits users to track inspection requests, complaints and warranty calls significantly increasing overall efficiency. In a client / contractor relationship, we provide 'open book' reassurance that work is being carried out as requested. The real-time nature of status updates permits all parties involved to verify work is being completed through the use of report generation. Often based upon automatic time stamping and job summaries, these reports can be printed or displayed on screen – reducing overall paper consumption in the office. When required, the user is able to view specific job details enabling both client and contractors alike to identify problems with production, and address it before the number of complaints becomes an issue. The system also has the ability to highlight incomplete jobs, allowing users to take the appropriate course of action before the situation becomes more pressing, improving overall service of the company. In some instances, you may feel residents would appreciate the ability to view information relevant to their appointment, including arranged time and engineer status. |
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