Posted May 29th, 2013
Epix Systems Ltd are pleased to announce a new electrical contractor using our full service management and job control system.
Woolgar Electrical operate in the Bedfordshire and offer professional electrical services to a variety of clients including local housing associations.
The solution provided by Epix Systems includes interfacing with their largest client, back office system for job control, allocation, sales order processing, and a fully mobile Android application for engineers to remove the need for any paperwork.
Cairn Housing Association
Posted May 1st, 2013
Epix Systems Ltd are pleased to announce delvering a job control and mobile working system to Cairn Housing Association in Scotland.
The solution features a web-based back office system, interfacing to IBS OpenHousing and an Android smart phones application.
Your Housing Appointment Booking Portal
Posted March 25th, 2013
Working closely with DLP Services and TF Jones Property Services, Epix Systems Ltd have implemented a real-time appointment booking portal for use by Your Housing Group to schedule work across both contractors.
Both DLP and TF Jones were working with Arena Housing when it became part of the Your Housing Group, and had existing interfaces between Markus® AMS, and IBS Open Housing. Support for migrating the existing interfaces to work with Orchard Housing was provided to maintain the flow of data in both directions, along with an additional module to allow the housing association call centre to allocate appointments based on real-time engineer availability.
Because the systems used by the contracts are fully hosted Epix were able to provide a portal into both system simultaneously so the call centre staff could use the real engineer workloads rather than being restricted to pre-allocated slot based appoitments.