Refrigeration and Air Conditioning Software

Markus RACSAMS provides you with everything you need to manage your refrigeration and air conditioning team.

The system allows you to manage responsive repairs, planned preventative maintenance, installations, F-gas and asset registers. The software includes support for:

  • Rolling maintenance schedules.
  • Asset registers, including the photos of the asset, gas type and weight.
  • Asset condition surveys.
  • F-gas reporting and full gas tracking.
  • The ability to closeout multiple jobs on a single visit.
  • Asset and site history available to back office and mobile staff.
  • The ability to raise out of hours directly from the mobile application.
  • Recording of electronic timesheets.
  • Capture daily vehicle checks and pre-visit risk assessments
  • Production of sales invoices
  • Purchase Order Processing, POD, and 3-way invoice matching
  • Allocate your operatives using a diary which includes best match / closest operative.
  • KPI reporting including last service date, first visit fix, appointments made and kept, operative SMV performance, completed in response and over 600 other included reports.

Over the last 30 years, we have helped many refrigeration and air conditioning contractors provide services to multinationals, facilities management companies, hospitals, universities and individuals clients.

If you would like to find out more or arrange a demonstration, please complete the contact form.

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Our Vision



  • Provide a secure future for our staff.
  • Benefit our customers and help them to succeed, except where this conflicts with the first law.
  • Have fun, so long as this does not conflict with the first and second laws.

These laws serve us well because by having a team who know that their security is the most important thing to us they feel safe so that they can focus on helping our customers and solving problems; by benefiting our customers and helping them to succeed we build long relationships that shape our future too; and by having fun we make sure that our team is enthusiastic and ready to innovate every day.