The Features & Benefits of Markus on Job Control
Real–Time Job Control
All information is visible to the users the moment it is entered on the system enabling queries to be addressed quickly and efficiently. This also reduces the time to process each job and means as soon as the job is marked complete payment can be requested.
Colour coded screens and drill down lists are used to manage the amount of work each engineer has. Dashboard widgets and KPI reports are used to monitor the performance of the engineers and time sheets are automatically assembled from the work recorded.
Allocation to engineers is managed via graphical screens showing workload, capacity and proximity across an appropriate selection of engineers to optimise resource usage.
To save resource, information can be transferred electronically between our job control system, your client's systems and your internal systems. This can yield a massive saving in administration time by removing the need to double key information.
Where appropriate you can allow direct access to the system by your clients, engineers and sub-contractors to them to review work and update jobs remotely. This allows for a more open working relationship with your clients, and passes some of the admin costs onto your suppliers.
By recording the work done, the incentive bonus accrued and the materials used it is possible to report how profitable each job is, how profitable the contracts are and how profitable a client is. This information is prominently displayed during the invoicing process to make sure that correct profit margins are achieved and no costs are left uncharged for.
Sales Order Processing
Once the job is complete the system can convert it into either an invoice, or an application. These can be transferred electronically to your customer, your accounts system or they can be printed. As you receive payment or remittance advice you can record this on the system so you always have a detailed view of what is outstanding on a request for payment, and how much has been requested for each job.
The system supports multiple vat rates, and each request for payment can include SOR codes, closing codes or manual lines as required.
At the heart of the system is a fully interactive dashboard that updates information in real-time. Dashboard widgets are tailored to suit the needs of a particular job-role with permissions controlling access to specific information.
Dashboard widgets can be filtered to suit specific queries and customised so they display data to suit an individual user's requirements.
Throughout the system we employ customisable reports. All reports have multiple filters, and the columns contained can be altered. Reports export as PDF documents for printing and emailing, or as a data file for loading into spreadsheets.
Layouts of reports on specific screens including the job sheet can be optimised to suit a users needs. Colourisation can be applied to all reports to highlight specific information and aid in visually digesting information.
Throughout the system all jobs in progress are tracked and monitored. Numerous dashboard widgets and KPI reports all users to rapidly manage jobs at all stages. This helps you to prevent problems with jobs in their early stages before they start to cost you money.
Detailed history of work completed and links between all the modules enable faster decision making and ensures a full recovery of costs, whilst allowing you to target you resources efficiently and effectively.
By facilitating detailed and timely data entry via integration with mobile working, encouraging sub-contractor interfaces and speedy visit recording the system gives you full control over the life cycle of individual jobs. This allows you to correctly target costly management time at the jobs that need it.
Simple to use management dashboard widgets also give instant overviews of how the whole organisation is performing to allow for real–time control to directly impact on productivity and performance.
Reduced Administration Costs
All the information about a job is immediately accessibly including the history of anyone who updated the job, or delivered work on the job. This vastly reduces the time taken to process the job through to charging.
Integration and links between all reports and dashboard widgets allow rapid navigation throughout the product. Job sheets themselves link instantly to related and historical work, issued and completed work and surface instantly understandable graphics to highlight profitability.
Security & Disaster Recovery
Hosted web–applications enable multiple methods of remote working whilst also providing security against disasters that could affect your offices. Full authentication of all aspects of the system means that even senior and privileged users are monitored.
Hosting also means that you no longer have the headache of maintaining and managing expensive servers. A simple ADSL connection is more than ample for even the most demanding use of the system.