By Ella Ciampi
Last week we had a successful first ever EPIX Customer Open Day. As the Apprentice Manager at EPIX, spearheading the planning and execution of the day has been a journey filled with excitement and anticipation.
Coming from a family business where I was constantly surrounded by a range of events, it felt right up my street. It offered a great opportunity for me to put my knowledge into practice, such as creating and working within a critical path. I thoroughly enjoyed collaborating with the rest of the team during the planning process. The last few weeks have consisted of planning, creating and organising in what has felt like a constant loop, from sending emails to creating presentations. It was awesome to see the day take shape and then become real!
Prior to the day customers who were invited received a golden ticket – which featured over on Link Contracting’s Linkedin!
The day commenced with a warm welcome and introductions, followed by sessions on communication and training, new features, and practical how-tos that provided valuable insights for our customers. Breaks strategically placed throughout the day not only offered moments of respite but also served as golden opportunities for networking. The morning reached a delightful conclusion with a communal lunch at Society, a local food hall in Manchester, fostering a relaxed environment for informal discussions and connections.
After lunch the open office session began which is to encourage one-to-one support for customers, as well as giving a further change to the network. Throughout the afternoon there was a constant supply of refreshments and delectable treats courtesy of Alex’s Bakery.
From an organisers point of view Chris hit the nail on the head about how the day went. “As the first Open Day that the company has ever run, this was a success. Everyone left having got something out of the day and I believe everyone enjoyed it, EPIX staff included.”
We’re planning another Open Day very soon – if you’d like to come along please email me at ella@epixsystems.co.uk
More details will also be posted on the website and our socials so keep your eyes peeled.
