We’re so happy to be back making client visits. They were a big part of our lives before you-know-what. And then, obviously, things had to change…But we’re back and we’re loving it.
We make these visits because they benefit everyone – our existing clients, us and our potential clients too.
Ian finds it useful from a technical as well as a personal perspective: ‘It’s great to get feedback from users about how MARKUS helps them with their day to day tasks. They always have great ideas about improvements we could make, and we can normally also find easy wins to improve how they already work.’
And Mike really enjoys the social aspect: ‘It’s good to talk and catch up with members of the EPIX family. We are not joking when we say we build long-term relationships with our clients – we really do, and these visits help build and cement these relationships.’
The reasons we visit:
- It’s great to see the system in use
- It’s fantastic to see first hand the benefits MARKUS brings to an organisation
- It allows us to understand how our customers, and their needs, change
- It allows us to understand how we help them face their challenges
- It keeps us in touch with the industries with which we work
- It helps us to communicate ways to simplify the things our users already do
- It also provides valuable insight into what we should be developing next
PLUS, it’s always nice to sit down with friends, such as Simon at AB Building & Electrical, and have a chat over a cup of coffee.
If you’re already one of our clients and you would like a visit soon please let us know. And if you’re not a client but you’re looking for a job management system where you get valuable, personal, friendly customer service then please give us a call.
0161 477 2343
