In the last few months we’ve been focusing a lot on an experimental cross platform pre-inspection app, and also a mobile browser friendly sub-contractor portal. Both these projects are approaching versions that can be piloted by contractors – and hopefully the first couple of you have already been talking with Mike and Ella about them.
Whilst these two projects have been progressing we’ve also been continuing to support existing customers with a wide range of requests – from 2FA and Azure SSO, to report changes, and adding watermarks of GPS details to all photos. None of these are particularly photogenic, so you’ll just have to trust me this month! We have also overhauled the back office completion screen, when you progress a job from completed on site to costed, so that you can define your own questions alongside the “first visit fix” and related questions – the dev team gave me a nice screenshot of that one, but they used customer data so I’d love to share that with you, but can’t!
New Features
- Added 2FA authentication via email
- Added support for Azure SSO
- New system option controlled feature to add ticket number to the operative diary view
- Simple page reload mechanism to quickly reload reports and other screens
- Added filter for specific attendance dates to the attend by report!
- Operatives can now create repair jobs – that are not automatically assigned to them but appear in the back office less than issued, but that can be tracked using the ‘items requiring action’ dashboard widget
- Added order number to the bulk change screen
- Added the ability to dynamically add custom questions to the advanced job completion report
- Added Job Completed field on the Invoices and Applications report
- Added map report to see the location of a group of jobs at a certain status from the jobs requiring action dashboard widget
- Added a button to system admin users that lets you log in as another user to test settings and correct personalisation including audit trail entries
- Added postcode field to impending failure reports
- Added multi select trade filters on a bunch of reports (items requiring action related reports eg appointment booking, approve incoming jobs, annotate jobs, invoice jobs, jobs requiring action etc)
- Added date and time a photo was taken to the survey answers by address report
- Added the day of the week to the operative diary
- Added a watermark to images taken by engineers from the mobile app to include location and timestamp – controlled by a system option
- Added cost code to the material usage and visit log reports
- Self healing of Northgate/NEC API to handle failed connections
Changes For a Single Contractor
Email importer for Whitbread
- New invoice layout suppressing the client name to allow for non-standard billing addresses
- Change the printout for a contractor to say Application instead of Invoice to suggest VAT-able applications
- Updates to the UWE interface to make sure we find parent job
- Updates to the UWE interface to add a contract priority and cost code to a new remedial job
- Added credentials to the UWE interface
- Added the costcode to a contractor specific invoice printout
- New customer – new invoice layout showing internal codes
- Altered visit print to automatically round up the start and end times of the visit, which will stop them having to manually change the visits when invoicing the jobs
- Added date / time / location to the photos on the visit print
- A new survey print type to include the job completed date rather than the survey completed date
- Change how saving contact information from the CX/Barrow API works
- Fixed the ***_FIREDOOR survey to show split jobs too
Platform Improvements
- Customer support portal – surface Jira capabilities within MARKUS – ready for pilot with first customer
- Enabled context sensitive form and field “help” alongside data driven keywords to enable the implementation team to link screens within MARKUS directly to relevant help articles
- Experimental PDO code merged
- New survey setup screens ready for pilot with first customer
Bug Fixes
- Fixed WIP Jobevent multi-report to handle split jobs and ppm tasks
- Fixed a bug where the serial number wasn’t saving when editing stock
- Fixed a bug in the interface monitor
- Fixed the Concurrent Annual Leave report so it defaults to show all on the authorised absences screen
- Fixed a bug that was stopping some images showing up on PDFs
- Fixed rotating the screen from wiping the contents of the free type customer qa box
- Fixed a bug when editing rate on a cost line when editing sales lines
